FAQ

Orders are processed within 1 business day. After processing, shipping typically takes 5–7 business days. Orders are only processed and shipped on business days, Monday through Friday. Orders do not ship on Saturdays or Sundays.

Yes. Once your order ships, you'll receive a tracking number by email. You can use that tracking number to follow your order's progress.

Not at this time. We currently only ship within the United States, but international shipping is coming soon.

Yes. If you need to change or cancel your order, please email us at moonpbbusiness@gmail.com as soon as possible. We'll be happy to help if your order has not already been processed or shipped.

We accept returns within 14 days of delivery. Items must be unused, in their original condition and packaging, and include proof of purchase.

Yes. We offer exchanges as long as the product is unused, in its original condition and packaging, and you have proof of purchase. Please contact us at moonpbbusiness@gmail.com to get started.

The LUNA Bundle includes one MOON LUNA Paddle and one MOON Paddle Cover, giving you everything you need to keep your paddle protected on and off the court.

Built for players who want a paddle that performs in every part of the game, the MOON LUNA combines premium carbon fiber with a balanced 16mm core for exceptional spin, control, and consistency.

The face features 3 layers of raw Toray T700 carbon fiber, creating a crisp, responsive feel with excellent ball bite for heavy topspin, sharp slices, and precise placement. Inside, a 16mm polypropylene honeycomb core absorbs vibration while delivering a large, forgiving sweet spot and dependable touch on every shot.

From powerful drives to soft resets at the kitchen, the LUNA is built to help you play with confidence from the first serve to match point.

Keep your LUNA performing at its best with a few simple care habits:

• Clean the paddle face regularly using the included natural rubber paddle eraser to remove ball fibers and surface debris.
• Wipe the handle with a dry or slightly damp cloth after play and allow it to dry completely before storing.
• Store your paddle in its protective MOON Paddle Cover in a cool, dry place.
• Avoid leaving your paddle in hot cars or prolonged direct sunlight, as extreme temperatures can affect performance.
• Do not soak the paddle or expose it to excessive moisture, as water can damage the polypropylene honeycomb core.
• Avoid striking the ground, fences, or other hard surfaces, which may damage the carbon fiber face or edge guard.

With proper care, your LUNA can continue delivering the spin, control, and consistency you expect every time you step onto the court.

• Weight: 230 ± 5g (8.1 oz)
• Dimensions: 16.4" × 7.5"
• Core Thickness: 16mm
• Face: 3 layers of raw Toray T700 carbon fiber
• Core: Polypropylene Honeycomb
• Grip Length: 5.5"
• Grip Circumference: 4.13"
• Surface: Textured Raw Carbon

The lifespan of a pickleball paddle depends on how often and how intensely you play. With proper care, the LUNA is designed to provide long-lasting performance.

• Casual / Recreational (1–2 times a week): Typically 1–3+ years.
• Frequent / Advanced (3–5 times a week): Typically 6–18 months.
• Tournament / Daily Play: Typically 3–6 months, as frequent high-intensity play can cause the paddle's surface texture and performance to wear more quickly.

These timeframes are estimates. Factors such as playing frequency, playing style, storage conditions, and how well the paddle is maintained can all affect its lifespan.